Technical support
Are you experiencing a malfunction or breakdown? Don't hesitate to contact our technical support team. Whether by phone or e-mail, we'll help you find the solution to your problem. We have highly qualified experts on hand to offer technical assistance, problem diagnosis, preventive maintenance and repairs. Our aim is to minimize downtime and maximize operational efficiency, ensuring that your energy sources operate reliably and safely at all times.
+33 4 92 38 86 86
support@cretechnology.com
Online support
Our technical team is committed to providing fast, efficient solutions. Our highly qualified experts provide technical support by phone or e-mail.
Time slots (French, English, Spanish):
- Monday - Thursday: 8:30am - 6:00pm (6:30am - 4:00pm GMT)
- Friday: 8:30am - 4:00pm (6:30am - 2:00pm GMT)
Time slots (English, Spanish):
- Monday - Friday: 6pm - 12am (4pm - 10pm GMT)
On-site or remote intervention
Need help in the field? Our technical support team works both on-site and remotely. We are committed to providing fast, efficient solutions. Our flexibility enables us to offer you a rapid response in the shortest possible time. We can intervene anywhere in France and abroad! We can also work on your product remotely, using a variety of IT tools.
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Technical FAQs
Our FAQ page offers detailed technical answers to frequently asked questions about our products. You'll find information on troubleshooting, maintenance, configuration and best practices for optimizing the operation of your systems. Our experts have compiled these resources to help you solve common problems quickly and efficiently, ensuring the reliability and performance of your equipment. You'll also have access to video tutorials to guide you through the process.
Go to FAQ