Company:

Name:    First name:

Position: Select your position Sales Buyer Technical support Manager     E-mail:

How would you rate the products and services delivered by CRE Technology?

Please choose the appropriate answser and use one of the 4 answer choices.

	Very satisfied	Satisfied	Rather unsatisfied	Very unsatisfied	Not applicable	Could you precise why?
DELIVERIES
Delivery time for a brand new unit
Repaired units
PRICE
Genset paralleling products
Battery chargers
Others
RELIABILITY
Genset paralleling products
Battery chargers
Others
Genset paralleling simplicity
DOCUMENTATION
Genset paralleling products
Battery chargers
Others
COMMUNICATION / NEWSLETTERS
Commercial newsletters frequency
Technical newsletters frequency
Software evolutions newsletters frequency
SERVICE
Troubleshooting response time
Commercial Department know-how and availability
Technical Department know-how and availability
How would you rate your overall satisfaction with us

Do you have any suggestions for improvement?